It is essential that individuals working in the private security industry undergo a structured training programme that results in a recognised qualification.
As part of the SIA licensing function, individuals applying for a front line SIA licence must prove that they are properly qualified to do their job. If they don’t hold one of the SIA-endorsed qualifications then their licence application will be refused.
We believe that this will result in a more competent and professional workforce. It will also improve the public image of the private security industry and make it more attractive to potential employees.
Level 2 Award in Door Supervision
This four day course is based on the SIA specification for core competency training for Door Supervisors, which covers the necessary understanding and skills required by individuals who work to provide a more secure leisure environment and culminates in four multiple-choice exams.
The course now includes the new requirement for a day’s training on Physical Intervention Skills
Course Syllabus
Common Security Industry Knowledge
Awareness of the Law in the Private Security Industry
Health and Safety for the Private Security Operative
The Private Security Industry
Communication Skills and Customer Care
Door Supervision
Recording Incidents and Crime Preservation
Conflict Management
Avoiding Conflict and Reducing Personal Risk
Resolving and Learning from Conflict
Application of Communication Skills and Conflict Management for Door Supervisors
Physical Intervention Skills
Introduction to Physical Skills
Level 2 Award in CCTV
This four day course is designed to provide basic job training that meets the SIA requirements for licensing, culminating in two multiple-choice exam and a practical assessment.
Course Syllabus
Working in the Private Security Industry
Purpose of the Private Security Industry (PSI)
Legislation that is relevant to the PSI
Health and Safety in the Workplace
Principles of Fire Safety
Non-fire Related Emergencies
Effective Communication and Customer Care in the PSI
Working as a CCTV Operator
CCTV Codes of Practice, Operational Procedures and Guidelines
Legislation and how it impacts on CCTV operations
Roles and Responsibilities of the CCTV Operator and other CCTV Staff
Characteristics of a CCTV system
Effective use of CCTV equipment
Emergency Procedures in the CCTV Control Room
Practical Operation of CCTV Equipment
Be able to operate CCTV Equipment
Be able to demonstrate operational use of a CCTV System
Up-skilling Door Supervisors
If your existing Door Supervision certificate was attained prior to July 2010, you will need to take this top-up unit in order to re-apply for your License.
If you re-apply without this qualification the SIA will send you a Security Guarding license.
Who should attend?
Door Supervisors who undertook their qualification prior to the QCF Door Supervision qualifications (July 2010) and who need to renew their licence.
Course Length
2 Days.
Course Syllabus
Physical Intervention Skills for the Private Security Industry
Understand physical interventions and the legal and professional implications of their use
Understand how to reduce the risk of harm when physical intervention skills are used
Be able to use non-pain related physical skills to protect yourself and others from assault
Be able to use non-pain related standing holding and escorting techniques, including non-restrictive and restrictive skills.
Understand good practice to follow after physical interventions.
Safety Awareness for Door Supervisors
Understand counter terrorism issues relevant to Door Supervisors.
Know the role of the Door Supervisor when first aid situations occur in licensed premises.
Know legislation and requirements regarding children and young people relevant to Door Supervisors.
