L2 NVQ Award in Business & Administration

L2 NVQ Award in Business & Administration

This qualification is designed for those who work with some degree of support and supervision. It’s aimed at learners who work as part of a team and ensure the provision of information and resources to others. It’s suitable for working across a wide variety of sectors including NHS trusts, educational institutions, government departments, charities and the private sector.

Aim:

This qualification is designed for those who work with some degree of support and supervision. It’s aimed at learners who work as part of a team and ensure the provision of information and resources to others. It’s suitable for working across a wide variety of sectors including NHS trusts, educational institutions, government departments, charities and the private sector.

Type: QCF

Level: Level 2

Minimum entry age: Pre 16

Guided Learning Hours: 48-71

Credit value: 9

SLN value: VARIABLE

Mandatory Units

1. WORK IN A BUSINESS ENVIRONMENT

2. COMMUNICATE IN A BUSINESS ENVIRONMENT

Optional Units

3. MAKE AND RECEIVE TELEPHONE CALLS

4. USE OCCUPATIONAL HEALTH AND SAFETY GUIDELINES WHEN USING KEYBOARDS

5. MEET AND WELCOME VISITORS

6. MANAGE OWN PERFORMANCE IN A BUSINESS ENVIRONMENT

7. IMPROVE OWN PERFORMANCE IN A BUSINESS ENVIRONMENT

8. SOLVE BUSINESS PROBLEMS

9. WORK WITH OTHER PEOPLE IN A BUSINESS ENVIRONMENT

10. USE ELECTRONIC MESSAGE SYSTEMS

11. USE A DIARY SYSTEM

12. TAKE MINUTES

13. HANDLE MAIL

14. PROVIDE RECEPTION SERVICES

15. PRODUCE DOCUMENTS IN A BUSINESS ENVIRONMENT

16. PREPARE TEXT FROM NOTES

17. PREPARE TEXT FROM NOTES USING TOUCH TYPING (40 WPM)

18. PREPARE TEXT FROM SHORTHAND (60 WPM)

19. PREPARE TEXT FROM RECORDED AUDIO INSTRUCTION (40 WPM)

20. ORGANISE AND REPORT DATA

21. RESEARCH INFORMATION

22. STORE AND RETRIEVE INFORMATION

23. ARCHIVE INFORMATION

24. USE OFFICE EQUIPMENT

25. MAINTAIN AND ISSUE STATIONERY STOCK ITEMS

26. SUPPORT THE ORGANISATION OF AN EVENT

27. SUPPORT THE CO-ORDINATION OF AN EVENT

28. SUPPORT THE ORGANISATION OF BUSINESS TRAVEL OR ACCOMMODATION

29. SUPPORT THE ORGANISATION OF MEETINGS

30. RESPOND TO CHANGE IN A BUSINESS ENVIRONMENT

31. SUPPORT THE MANAGEMENT AND DEVELOPMENT OF AN INFORMATION SYSTEM

Next:  L3 NVQ Certificate in Business and Administration

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