L1 NVQ Certificate in Business and Administration

L1 NVQ Certificate in Business and Administration

This qualification is designed for those who work with a high degree of support and supervision. It’s aimed at learners who work as part of a team and ensure the provision of information and resources to others. It’s suitable for working in a wide variety of sectors including NHS trusts, educational institutions, government departments, charities and the private sector.

Aim:This qualification is designed for those who work with a high degree of support and supervision. It’s aimed at learners who work as part of a team and ensure the provision of information and resources to others. It’s suitable for working in a wide variety of sectors including NHS trusts, educational institutions, government departments, charities and the private sector.

Type: QCF

Level: Level 1

Minimum entry age: Pre 16

Guided Learning Hours: 90-130

Credit value: 15

SLN value: VARIABLE

Mandatory Units

1. WORK IN A BUSINESS ENVIRONMENT

2. COMMUNICATE IN A BUSINESS ENVIRONMENT

Optional Units

3. MANAGE OWN PERFORMANCE IN A BUSINESS ENVIRONMENT

4. IMPROVE OWN PERFORMANCE IN A BUSINESS ENVIRONMENT

5. SOLVE BUSINESS PROBLEMS

6. WORK WITH OTHER PEOPLE IN A BUSINESS ENVIRONMENT

7. MAKE AND RECEIVE TELEPHONE CALLS

8. ASSIST IN HANDLING MAIL

9. PREPARE TEXT FROM NOTES USING TOUCH TYPING (20 WPM)

10. USE A FILING SYSTEM

11. ARCHIVE INFORMATION

12. MEET AND WELCOME VISITORS

13. USE OFFICE EQUIPMENT

14. SUPPORT THE ORGANISATION OF BUSINESS TRAVEL OR ACCOMMODATION

15. USE OCCUPATIONAL HEALTH AND SAFETY GUIDELINES WHEN USING KEYBOARDS

16. USING EMAIL

17. WORD PROCESSING SOFTWARE

Next:  L3 NVQ Certificate in Business and Administration

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